A participant is considered someone that registers for an event (Targeted Connections) and checks in prior to the time the event begins (Speed Networking).

If someone is imported and / or invited to an event and fails to register or complete their registration, they will not be counted as participant in the event. If they register for a Speed Networking event but fail to check in, they will also not be counted as a participant.

The total cost for the event is based upon the number of participants times the per participant price based upon the plan you select. For example,

• We are inviting 100 people to our Speed Networking event.
• We select the Essential plan at $3 per participant.
• 100 people are invited to the event, but only 80 people register and check in.
• The total cost for the event is 80 participants x $3 per participant = $240.

No.  If you sign up for the Free plan, which allows you to host an event with up to 10 participants, no credit card information is required at check out.

Note, however, if your event exceeds 10 participants, you will automatically be moved into the Essential plan and will be invoiced for the cost of the event.

When creating your event under the Free plan, we recommend that you set a maximum number of participants to 20 to ensure that you do not exceed the limitations.

Absolutely.  It is nearly impossible to know how many people will participate in event as life sometimes gets in the way. That is why we do not charge your credit card any amount until your event begins, which is when schedules are created for your participant networking. Once this happens, your registration and check in (Speed Networking) are closed, and your final participant count can be calculated.

When you go to check out, we require a credit card to be placed on file in order to process payment once your participant count is locked in. Your credit card will not be charged at the time of checkout.  Rather, a temporary hold will be placed on the card in order to securely store it with Authorize.net, our payment processor.

Security and privacy are incredibly important to us, and we do not keep sensitive information such as your credit card anywhere on our servers.  Rather, we have partnered with Authorize.net, an industry leading payment processor.

When you check out by providing your credit card information, a temporary hold will be placed on the card in order to securely store it with Authorize.net until your event participant count is locked in, at which time you will be charged for the event.

Absolutely!  If you decide to start with a FREE plan and your event proves to drive a very large audience, that’s great! We will automatically move you to the Essential plan.  If you sign up for one of the paid plans and require more or less support from our team to ensure your event is a success, no worries.  You’ll only be charged for the plan that you use.

We accept all of the major credit cards, including Visa, Mastercard, Discover and American Express.

You do not need to provide any payment information when you sign up for the Free plan. We do require a credit card be securely stored with our payment processor, Authorize.net, for any of our paid plans. With that said, your credit card will not be charged until your event schedules are run.

We understand that things come up.  If you need to cancel your event before schedules are generated, you will not be charged for your event.

For Targeted Connections, schedules are generated when the event start date / time is hit.

For Virtual Speed Networking, schedules are generated a few minutes before the first 1:1 networking meetings begin.

For Live Speed Networking and Virtual Speed Networking with manual release of the schedule, schedules are able to be generated at any time.

No. Events are priced based upon the number of participants and the desired plan. There are no other charges.